Cardstream Status

Welcome to the Cardstream status page

All Systems Operational

Cardstream Payment Gateway Operational

OBN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 29, 2025

No incidents reported today.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

Delay in Settlement - Rapyd (Valitor)

Resolved - The Settlement File has been successfully sent to Rapyd, who has confirmed receipt of the file.

Please note, this may result in a day's delay in the settlement of funds for affected transactions.
Apr 24, 16:25 BST

Investigating - Cardstream has identified an issue with the Settlement file for Rapyd (Valitor) transactions processed on 23 April.

Our engineers are investigating this and further updates will be provided.
Apr 24, 10:39 BST

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

Gateway incident

Resolved - Cardstream can confirm this is resolved.
Apr 16, 16:58 BST

Monitoring - An update has been made which has restored normal access levels.

Cardstream continues to monitor.
Apr 16, 09:28 BST

Update - We continue to investigate and will keep you updated with progress.
Apr 15, 15:16 BST

Investigating - Cardstream is urgently investigating an incident that is intermittently affecting access to the Merchant Management Systems (MMS).

We are treating this with the highest priority and working with our engineers to resolve it.

We will provide further updates within the hour.

Kind regards
Cardstream Support
Apr 15, 13:48 BST

Cardstream Essential Maintenance

Completed - The scheduled maintenance has been completed.
Apr 16, 07:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:00 BST

Scheduled - Cardstream will be carrying out essential maintenance on the Gateway.

You are advised that transaction processing, APIs, and the Merchant Management System (MMS) may become intermittently unavailable during this time.

A further communication will be sent once the maintenance has started and completed.

Kind regards
Cardstream Support
Apr 15, 15:57 BST

Apr 15, 2025

BARCLAYS BANK UK PLC - Response Errors

Resolved - Cardstream has received confirmation that the Issuer has expedited their fix which was released at 23:30 BST on 14 April.

Our monitoring indicates that transaction processing returned to normal from 23:30.
Apr 15, 09:39 BST

Identified - From 10:00 BST 11/04/25, Cardstream saw an increase in errors Cards Issued by BARCLAYS BANK UK PLC.

We are in communication with the relevant party as they resolve the issue.
Apr 11, 15:51 BST