Welcome to the Cardstream status page
All Systems Operational
Cardstream Payment Gateway Operational
OBN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2025

No incidents reported today.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025
Resolved - The below files have now been successfully acknowledged by the relevant Acquirer:

- Trust Payments
- Fiserv Omnipay
- Paystrax
- Cetler
- Barclaycard

Transactions for the below Acquirers have been captured to be sent in tonight's settlement run:

- Ecomprocessing
- Paysafe
- Nomupay Hong Kong

Jan 20, 11:07 GMT
Monitoring - For transactions processed yesterday, we have identified an issue resulting in a delay to Settlement files for the below Acquirers:

- Trust Payments
- Fiserv Omnipay
- Paystrax
- Cetler
- Barclaycard
- Ecomprocessing
- Paysafe
- Nomupay Hong Kong

Our engineers are working to resolve this. We will keep you updated.

Jan 20, 09:31 GMT
Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
Resolved - Decta SOAP transactions have now been recaptured to be sent for settlement in tonight's run.
Jan 16, 09:55 GMT
Monitoring - All files have now been successfully acknowledged by the relevant Acquirer bar Decta SOAP for which we are awaiting a response.

Please note, this will result in a day's delay in the settlement of funds for affected transactions.

Jan 15, 14:37 GMT
Investigating - For transactions processed yesterday, we have identified an issue resulting in a delay to Settlement files for the below Acquirers:

- Elavon ISO
- Trust Payments UK
- Fiserv Omnipay
- Paystrax
- Decta SOAP (Rietumu)

Our engineers are working to resolve this. We will keep you updated.

Jan 15, 10:01 GMT
Jan 15, 2025
Jan 14, 2025
Resolved - From 03:00 GMT 14/01/25, Cardstream saw an increase in 3DS errors from the relevant ACS for Cards Issued by Lloyds Bank Plc, Bank of Scotland Plc, and MBNA Limited.

Transaction processing returned to normal levels at 12:45 GMT.

Jan 14, 14:01 GMT
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.