Cardstream Status

Welcome to the Cardstream status page

All Systems Operational

Cardstream Payment Gateway Operational

OBN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 28, 2026

No incidents reported today.

Aug 27, 2026

Delayed OBN Global settlements to merchants

Resolved - OBN Global has resolved the incident that delayed Card and Open Banking settlements to merchants on Wednesday 26 August.

OBN Global will settle delayed funds to merchants as part of their normal settlement cycle.

Please note, that as per Bank Holidays, merchants on daily settlement may receive a delay in settlement due to OBN Global not receiving funds from Card issuers. This is operationally normal, and not related to the resolved incident above.
Aug 27, 13:10 BST

Investigating - OBN Global is currently investigating an issue that has delayed processing and settlements to merchants. As this is an active incident, OBN Global will provide an update later. OBN Global apologises for any delay.
Aug 27, 10:44 BST

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Routine maintenance on the OBN Global platform on 20 August 2026

Completed - The scheduled maintenance has been completed.
Aug 20, 10:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 07:00 BST

Scheduled - OBN Global has notified that due to scheduled maintenance, their Portal, APIs, and Open Banking services may be unavailable for up to 15 minutes between 06:00-9:00 UTC on 20 August 2026. Their card acceptance services will be unaffected.

Kind regards
Cardstream Support
Jul 28, 09:17 BST

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Open Banking via Mastercard

Resolved - Mastercard has confirmed that this is now resolved.
Aug 14, 17:16 BST

Investigating - Cardstream has identified an ongoing issue with Open Banking payments processed via Mastercard, where payments are being declined by the Mastercard retail bank client. The issue has been escalated to Mastercard for urgent investigation. Open Banking payments via OBN Global are affected by this.
Aug 14, 14:10 BST