Cardstream Status

Welcome to the Cardstream status page

All Systems Operational

Cardstream Payment Gateway Operational

OBN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

Gateway incident

Resolved - Cardstream experienced an issue affecting access to the Merchant Management Systems (MMS) and Transaction processing from approximately 08:02 BST - 08:12 BST.

We are now monitoring this incident.
Apr 10, 08:00 BST

Cardstream Routine Maintenance

Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 04:00 BST

Scheduled - Cardstream will be carrying out routine maintenance on the Gateway.

You are advised that transaction processing, APIs, and the Merchant Management System (MMS) may become intermittently unavailable during this time.

A further communication will be sent once the maintenance has started and completed.

Kind Regards
Cardstream Support
Apr 3, 14:11 BST

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

Gateway incident

Resolved - Cardstream experienced an issue affecting access to the Merchant Management Systems (MMS) and Transaction processing from approximately 18:45 BST to 18:58 BST.

We are now monitoring this incident.

Kind Regards
Cardstream Support
Apr 6, 19:00 BST

Apr 5, 2024

No incidents reported.

Apr 4, 2024

Gateway incident

Resolved - Upon further monitoring, Cardstream can confirm that the Merchant Management Systems (MMS) and Transaction processing have returned to normal. The incident was resolved at 13:37 BST.
Apr 4, 15:24 BST

Monitoring - Cardstream can see that processing returned to normal as of approximately 13:37 BST. We will continue to monitor.
Apr 4, 13:46 BST

Investigating - Cardstream is urgently investigating an incident that is affecting access to the Merchant Management Systems (MMS) and Transaction processing.

We are treating this with the highest priority and working with our engineers to resolve it.

We will provide further updates within the hour.

Kind Regards
Cardstream Support
Apr 4, 13:29 BST

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.