Gateway incident

Incident Report for Cardstream

Resolved

Upon further monitoring, Cardstream can confirm that the Merchant Management Systems (MMS) and Transaction processing have returned to normal. The incident was resolved at 13:37 BST.

Posted Apr 04, 2024 - 15:24 BST

Monitoring

Cardstream can see that processing returned to normal as of approximately 13:37 BST. We will continue to monitor.

Posted Apr 04, 2024 - 13:46 BST

Investigating

Cardstream is urgently investigating an incident that is affecting access to the Merchant Management Systems (MMS) and Transaction processing.

We are treating this with the highest priority and working with our engineers to resolve it.

We will provide further updates within the hour.

Kind Regards
Cardstream Support

Posted Apr 04, 2024 - 13:29 BST

This incident affected: Cardstream Payment Gateway.